Mobile data services have always been challenging to troubleshoot, given the number of applications and the complexity of customer-experience factors such as latency and throughput. The meteoric rise of the smartphone has further complicated network issues by creating a surge of performance problems which are often difficult to pinpoint.
Superior quality of service (QoS) has become more crucial than ever, often being the vital difference between keeping and losing customers. Accuver’s intelligent range of performance management solutions accurately calibrate user performance, giving you continuous feedback from the network about quality experienced by users with popular and commonly used phones. This enables you to identify and resolve weak points promptly and maintain excellent customer experience.
